BlackBerry takes Mobile Device Management to the cloud

BlackBerry takes Mobile Device Management to the cloud

The Bring Your Own Device (BYOD) trend is not stopping. In fact, according to Gartner, by 2017 employees will not only be encouraged to supply their own device for work but it will be mandatory ! whilst initially this sounds extreme, we are already seeing signs of this happening today where employees are being offered monetary compensation to use their own laptops, cell phones and tablets instead of the company having to purchase these devices.

This trend is responsible for causing splitting migraines for IT departments around the world. Not only do these devices need to be set up on the company’s network, but these devices need to secured to fall in line with the company’s IT policy and procedures.  Unfortunately for IT, the “early adaptors” who purchase every gadget are the people in senior management position and so IT can not hide behind the “this device is not sanctioned for the company” line.

To relieve some of this pain, BlackBerry has updated their Enterprise Mobility Management (EMM) solution so that IT departments are able to gain control and manage these various devices across all the common operating systems. This multi-platform cloud-based enterprise solution not only manages BlackBerry devices but is able to manage iOS and Android devices too so that enterprise can gain control over the company data from one location using one interface.

BlackBerry takes Mobile Device Management to the cloud

As the EMM system is hosted in the cloud, there is no need for companies to spend any money on hardware and software. IT administrators simply log into their control panel via a web interface  and are able to deploy the management services across the group’s devices. The functionality expands beyond the ability to remotely lock devices, change passwords and remotely wipe devices. The system allows IT to build a catalogue of apps that are authorised to be installed on the devices. These apps are either internal app or apps from the various stores such as the App Store, Google Play and BlackBerry® World™ storefront. As it is common for malware to invade the phone via these stores, IT is able to curate a list of safe applications and limit the risk to the device.

The ability to “help ourselves” is a trend that is also continuing to grow as people would like to gain some control over their own devices without requiring IT’s help. Therefore, BlackBerry has build this functionality into the system that will reduce the amount of helpdesk call as users can log onto a web interface and perform various tasks such as changing their own device passwords, remote locking and wiping of their devices all without relying on IT administrator.

This system is currently in closed beta testing and will be available as a single monthly subscription that covers both the license and technical support. This is expected to be generally available by the end of November 2013

Check out: www.blackberry.com/cloud more in-depth information.

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