I have been saying this for a while now: our phones are getting more and more complex to use so why do the cell phone companies not pre-install a step-by-step guide on the device educating the customer of how to set up their phone and use its features ?
Yes, there is the once-off “wizard” that takes you through the steps to set up your mail but then you are on your own. If you want any more info on how to use any features…tough.
Looks like Samsung have taken a step in the right direction. They created the Galaxy SIII User’s Digest app.
What does it do ?
According to Craige Fleischer, Director of Mobile Communications at Samsung Electronics South Africa:”The Users Digest App is a user friendly application that provides users with all the information on how to enjoy all the amazing features of the Samsung Galaxy SIII. Users will also learn to set-up their devices with easy-to-follow, step-by-step instructions and tutorial videos – aimed at enhancing the Samsung user experience.”
In other words, it is a visual guide on how to use your phone. Full stop.
It is divided into 3 main sections:
Chapter 1 – Set Up Guide
This section enables consumers to navigate the set-up options for their phones, to ensure that all their preferred and personal settings are formatted prior to using their phone.
Chapter 2 – How to Use
This section provides detailed descriptions of how to enable and use the innovative features that the Galaxy S III boats – ensuring consumers get the very best user experience from their device while enabling a premium smartphone experience. Some of these features include; S Voice, Pop-Up Play, S Beam, Buddy Photo Share and many more.
Chapter 3 – Tutorial videos
The tutorial video section is an interactive portal from which consumers can watch videos that demonstrate the functionality of the phone. There are 5 videos which cover different feature categories of the phone including the following; A day in the life of the Galaxy S III user, Intelligence, Sharing, Greatness and Enhancement.
In addition to these chapters, users are able to click on the ‘share icon’ at the bottom of each page within the application which will share the entire application with their friends and family via Facebook. The share icon is a link to the app – redirecting the consumer to the Google play store and Samsung App store specifically.
You can download it free from the Samsung Apps store as well as the Google Play Store.