Huawei E220 – how to get it to work on Windows 7

I upgraded my Laptop to Windows 7  and after installing ALL my applications I was just about to hit the road when I remembered that I didn’t install my trusted E220 modem that I have used for the past 4 years.

So I connected the E220 card to my USB and it was recognised by Windows 7 – so far so good.

It then added the USB Mass Storage and a CD Rom.

But then it stopped !

hugh ???

luckily I had the MTN E220 software copied onto my computer so i tried to install it manually but it failed.

I spent the next 2 days searching the web for a solution – I downloaded a gazillion apps which are suppose to fix it but none did.

The problem is that Windows 7 doesn’t recognise the device as a modem – therefore the MTN software doesn’t work.

I spent the next day searching the web again for Modem drivers – but again no luck.

Eventually =- EUREKA !

With the help of various websites/ forums and trial-and-error, I have put the following steps to get Windows 7 to recognise the E220 as a modem :

  • Connect the E220 – Windows 7 will only recognize a new USB Mass Storage Device and a CD drive  (which btw you cannot access).
    Open the Device Manager
  • You will see the “Universal Serial Bus controllers” Section and under that USB Mass Storage Device
  • Find the one that is related to the E220 (I kept the device manager open, disconnected the E220 and saw the Mass Storage disappear. I connected it again and saw it reappear – so I knew which one to play with)
  • Right click on the Mass Storage Device and select “Update Driver Software”
  • Select “Browse my Computer”
  • Select the “Let me pick” section at the bottom
  • Untick the  “Show compatible devices” option
  • Select “(Generic USB Host Controller)” in the Manufacturer Tab (near the top of the list)
  • Select “USB Composite Device” in the Model Tab (on the right side)
  • Click on NEXT to finish installation
  • Windows 7 will add another USB Mass Storage Device
  • Disconnect and reconnect your E220 to reinitialise the E220 software
  • It will then pick up the E220 as a modem !
  • At this stage install the software which you can download from the MTN or Vodacom website.

hopefully this can save you lots of time and frustration !


on “Huawei E220 – how to get it to work on Windows 7
47 Comments on “Huawei E220 – how to get it to work on Windows 7
  1. You!!!!! You wonderful creature!!
    Ty from the bottom of my heart.

    Why arent you the ceo of huawei corp??
    Ohh then you would have made a modem that would have worked from the first place!
    Many thnx again.

  2. I tried the same technique for my huawei modem. 3 days of searching all over the internet and doing all sorts of recommended things. This is the only thing that worked.

  3. Pingback: TheTechieGuy: 2012 year in blogging « The Techie Guy – Liron Segev

  4. You are an absolute genius. I have been struggling with this for 2 weeks now. Huawei themselves didnt know what to do and Telkom…well lets not go there!

    Thanks for this post, my problem is solved!

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