Ever had the awesome feeling when you cant find your phone ? Here is a quick tutorial on how to use Samsung Dive which offers various life-saving & mind-saving tools.
[Note: I am told this service doesnt work across all Samsung device. I have tested it with the Samsung SII, SIII, Galaxy Tab 10.1 and the Galaxy NOTE.
Note 2: If you don’t have one of these Samsung phones but use Blackberry or iPhone, please see my previous post on how to protect your family]
Step 1 is to set up a Samsung Account. Click on this link
Then, on the phone itself, you need to enable the Remote control. You find this under Settings, Security and scroll down until you see Remote control. Put a tick in the checkbox.
Technically, you are done. But its always a good idea to test these things.
To use the service, there are two options. There is the Desktop version or the mobile version of the service. I use the mobile version even from my desktop browser.
Simply go to: http://v2.samsungdive.com/mindex.jsp (if you want the deskop version, http://www.samsungdive.com)
Once you log in, you will be presented with a bubble of the various Samsung devices you have registered. Select the one that you want to trace by clicking on the left and right arrow key. If you only have one device, just select that one.
Depends on the device you select there are various options that apply to that device.
For example: on the Galaxy Tab 10.1, I get these options:
However on my Galaxy Note, I get these options:
Now just select the option that you want and follow the on screen instructions.
Besides the “find my mobile” option that pinpoints your phone, I like the Call logs options that retrieves the call information from your phone. So if you suspect your phone has been stolen, this is a great way to see who they are calling.
Also the Ring my mobile is great if the phone is just on silent mode and lost around the house. This options activate an alarm on the phone so you can track it down to behind the sofa or in your kids toy box.
Lots to play with here, but one thing to note is that anything that you do from this Remote control console, does leave a trace on the phone. This is for security reason so you can see if anyone is taking over your phone. However, if your phone is stolen it will alert the thieves that you are tacking them too…
You can also watch the Samsung How to Video here:
If i lost my phone, and the got swapped with another one, can this app still be used?
By: ravel on October 29, 2012
at 2:41 pm
*i meant the sim card got swapped
By: ravel on October 29, 2012
at 2:42 pm
yes – the app lives on the device not the sim.
By: thetechieguy on October 29, 2012
at 3:18 pm
how to disable tracking notifications? silly to let thief know i am tracking them.
By: James on December 12, 2012
at 4:18 pm
Hi Liron, nice post you have here. I have one question.
I’m using this service but whenever I start the service, the mobile get’s a notification that it is tracked and finally ‘found my mobile’ appears on the notification area.
Is there a way to avoid this notification on the mobile side?
By: Hakan on February 17, 2013
at 9:58 am
Hi – unfortunately there is no way to hid that. The reason is that the service is for you to track down your phone not in a secretive way. Although I think that it would have been better to give us the choice to hide/ show those notifications.
By: TheTechieGuy on February 17, 2013
at 10:02 am
I have just purchased a Samsung Galaxy Note 10.1 tablet, will this work the same for it?
By: Pamela James on March 12, 2013
at 4:18 am